The Management ALWAFY are committed to providing products and services that consistently exceed our Customer’s needs for Quality and Value and also to meet the expectations of interested parties

Such products will be based around our pillars of competence, namely Customer Management, Revenue Management, and a commitment to comply with all applicable Regulation & Conformity.

Accordingly, the following policies have been established in order to ensure profitable business development, for the benefit of all stakeholders including interested parties

To implement and maintain a formal QMS, based upon the requirements of ISO 9001:2015 To ensure that measureable objectives are defined, focused upon business needs, Customer satisfaction and continuous improvement, for all levels and functions.

To seek continual improvement in the products that we offer to Customers and the QMS employed, in order to ensure that our Customer’s perceptions of ALWAFY are further enhanced.

To develop and maintain mutually beneficial relationships with our suppliers, customers, neighbours and other interested parties.

To foster a spirit of Teamwork, recognising the part all employees have to play in the continuing success of ALWAFY.

To ensure the maximum utilisation of our most important resource, our people, through ongoing training and career development.

To continually understand and respond to the needs and expectations of our interested parties.

As the Managing Director, I accept ultimate responsibility for Quality. The Operational Management will, through example, and direction, ensure that this policy is understood, implemented and maintained throughout ALWAFY.